Verifying Your gempak444 Account
Account verification is the layer we put in place to keep your balance and personal details protected. It is a one-time process — complete it and every future withdrawal moves through without repeated identity checks. We ask for a copy of your MyKad or passport and a recent proof of address such as a utility bill or bank statement. Upload them through
the verification section of your account; our team reviews the documents and confirms your status. A verified account also means the name on your withdrawal destination matches your account record, which prevents misdirected payouts.
- Access the verification section — Go to your account settings and find the identity verification tab. It shows which documents are still needed and which are already accepted.
- Upload your identity document — A clear photo or scan of your MyKad or passport is required. Both sides of the MyKad in a single upload work fine.
- Submit proof of address — A recent utility bill, bank statement or official letter showing your name and address completes the address verification requirement.
- Confirmation and account status update — Once our team approves your documents, your account status updates. You will see the verified status reflected in your account profile.